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Frequently Asked Questions
Here at "The Azpazaz Bunch Shop" I strive to offer you the best customer service possible. If you ever have any questions not answered here or need anything please contact me. I am here to help you. What shirts do you print on? Bella + Canvas 3001 Youth Tee Bella + Canvas 3001 Toddler T-Shirt Toddler Jersey T-Shirt - Rabbit Skins How long will it take to receive my order? Each product is made to order and can take up to 7 business days to make however most are shipped within 3-5 business days. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 4 weeks. How are your T-Shirts Printed? What technology is used to print on t-shirts (and any fabric product)? Our standard process is the Direct to Garment (DTG) method of printing. That means we can create photo quality prints, the amount of colors used doesn't affect pricing. We use the Brother GT 381 printer for all DTG printed garments. How durable are DTG printed shirts compared to Screen Printed shirts? Our experience shows us that DTG printed shirts are just as durable as screen printed shirts when it comes to washability. What type of ink do you use? We use genuine Brother GT-3, water based pigment inks. GT-3 inks are CPSIA compliant and Oeko-Tex™ certified, which means they are safe to print on youth/children’s clothing and reduce environmental waste. Also, GT-3 inks provide a high washing colorfast AATCC rating of 4. Do you accept orders placed outside of the US? Yes, we ship worldwide! I only received one item from my order, what's happening? If you order several T-Shirts, they may ship them out seperately because of printing time variations. This is not common but can happen. Don't worry, you will get everything you ordered. How do I pay for my order? Is it secure? The Azpazaz Bunch checkout process is powered by PayPal, one of the most trusted online payment solutions on the web. Because of this, Azpazaz Bunch has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. What if something is wrong with my order? If you have any questions or need any help with your order, please feel free to email me any time. Tracie Johansen  |
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